ChatGPT, developed by OpenAI, an artificial intelligence (AI) research and development company, can quickly generate clear text content by learning and understanding reams of language data and can even actively write stories. As AI technology advances exponentially, it is inevitable that the industry will worry about whether traditional jobs will be replaced by AI in the near future.
Generative artificial intelligence has been much in the news and businesses continue to explore its potential and applications. Google Cloud strategy consultant Michael Yung – who has more than 30 years’ experience in the IT field, particularly in the Internet, e-commerce and travel technology sectors – believes generative AI and other AI technologies that can help small and medium-sized enterprises (SMEs), especially B2B firms.
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